Reporting claims promptly over the Internet enables PMA to react quickly and comprehensively to loss notices. Within 24 hours, we implement proactive management of claims and initiate substantive contact with the essential parties, which may include the injured worker, employer, medical providers and others.
Prompt communication among the parties helps eliminate confusion, allows for investigation of facts to make a compensability determination, sets expectations early for estimated length of the disability, and lays the foundation for prompt return to work. We encourage you to report claims immediately.
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